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Crytivo Games
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About Greendq

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  1. Download Stops at 29%

    Try to change http:// to https:// in the version.txt file near the launcher`s executable. This is pure text file - you can edit it with notepad or notepad++.

    Many customers reported that if the change http to https in the version.txt - all things goes faster. Locate version.txt file - it is near the main game executable and change 'url' variable. I.e. instead of #Regenerated version info file version = 0_0_22_1254120300_11119 url = http://edge.theuniversim.com/internal/updates/ game = The Universim.exe it should look #Regenerated version info file version = 0_0_22_1254120300_11119 url = https://edge.theuniversim.com/internal/updates/ game = The Universim.exe I highlighted changes in red. You can check the speed of both protocols by trying to download this file: https://edge.theuniversim.com/random.data and http://edge.theuniversim.com/random.data WARNING! THOSE FILES ARE HUGE! 1GB in size! Our updates server is located in Germany, so the issue can be at any level - YOUR ISP, intermediate routers, our ISP, our hoster. We are working on better solution to make it faster.
  3. Updating updates forever?

    Hi all, I`ll answer to all - if changing from http to https works for you - this mean, that something filter your traffic - it can be ISP, antivirus or even malware. Since next patch we will switch to https by default.
  4. Mac launcher notes

    In the dashboard, you can not miss it
  5. Updating updates forever?

    Can you, please, tell me more in the message to tech@crytivo.com? If you can send also launcher-debug.log file (zipped, please) - it will be helpful. Usually, those issues are network-related - when something like antivirus silently forbid downloading. As a workaround (will be applied from next patch as default mode) - you can change url variable value from http to https in file version.txt (use notepad or similar text editor).
  6. Game not START on windows 7 32bits

    Game itself will NOT support 32-bit operation systems. Launcher support both
  7. The Game Does Nothing On Launch

    Can you, please, provide more details? Which platform, machine configuration, etc?
  8. Launcher Patch Notes

    It is the stone in my garden We planed this long time ago, but did not implemented yet. But it is planned
  9. Can't update

    Note, you are using outdated launcher, download latest version from the site, please.
  10. Game key issue

    You should enter key exactly as it appears in Dashboard, it is case-sensitive. Just to be sure - you are using game launcher (patcher), right? Because if you are trying to get the game via Steam client it will NOT work - it works for limited number of keys while game is in alpha. Check again, please and ff problem persist - please, contact me to tech@crytivo.com - I`ll check the status of the key.
  11. Can't login to dashboard

    This is an issue with current site members section. It appears when you enter wrong password on second attempt. Try to start from the main page and ensure you are entering correct login and password.
  12. Cannot contact the update server

    The most probable problem is in the anti-virus, which filters internet traffic or firewall. Launcher (patcher) tried to contact server and received an error If this is anti-virus, you can try to check file named version.txt in the game directory and look to variable named url - if it looks like url = http://edge.theuniversim.com/internal/updates/ try to change it to url = https://edge.theuniversim.com/internal/updates/ in any text editor and try again - it should work. If you did not allowed connection in the windows firewall - then allow it for launcher (it is named c-patcher.exe during launch). Let me know if it helps, if no - contact me via tech@crytivo.com. Look on my reply to TS, please.
  13. Multiplayer

    I can say, that we at least discussed about possibility for players to be able to see other`s players planets It can not be called multiplayer in true meaning of this word, but it is a way for players to communicate while they are playing the game
  14. V18 - Consistent Crashing

    I did not called your hardware "coffe-machine". This term was used as generic description of all hardware which is not capable to run complex shaders. Personally, I call "coffe-machine" all cards, which are not capable to run DX11 on *HARDWARE*, even if driver report it is DX11. You are free to use your own definition for this term. We are using Unity3d as game engine. If for some reason they will drop support of the GFX cards like yours (like they did for pre-DX9 cards) - we can not support it too. So, generally speaking - no one can guarantee that your hardware will be supported when game will be released. I am sorry if you interpreted my reply as insult - may be this is because I`m not native English speaker and did not expressed correctly. But you should understand - as mentioned above by other player - game is in (pre) Alpha stage. We change engine version not because we just want to use the latest one, but because Unity does not provide support for old versions - mostly all bugfixes and new features are available only in the latest version. P.S. The same situation is for Apple - they support only 3 latest generations of hardware. Also Microsoft *REQUIRE* W10 for the latest development tools. And do not ask me WHY.
  15. V18 - Consistent Crashing

    While I am not working with the game engine itself (I am responsible for patcher and servers infrastructure), I clearly see that the main problem is in the ancient graphic card - AMD Radeon HD 6800 Series was released 7 (seven) years ago and it does not support all shaders we have in the game now. Until the game officially released we have no minimum requirements for hardware and allow to run it even on integrated GPU. But when game will be in beta we will check the most suitable configuration for comfortable gameplay. Sorry, but we can not guarantee that the game will show all it`s features while running on coffe-machine Note: this is my opinion as developer, but this is not official Crytivo`s statement. And, no offence, please